Will my offer change when it gets picked up? Is the cash offer really "firm"?

At Clutch, we pride ourselves on providing firm offers online. In some cases where undisclosed damage or discrepancies from the condition option selected are discovered during inspection, it can have an impact on your offer. To ensure fairness and accuracy, we offer three condition options for evaluating your car: excellent, good, and poor. Choosing the excellent condition indicates a car with no imperfections, both inside and out. The good condition allows for normal wear without major cosmetic issues. Opting for the poor condition implies the presence of several cosmetic problems that would require repair.

We also take into consideration the accuracy of the accident claims provided compared to the Carfax history. If there are discrepancies between the two, it may result in a deduction from the initial offer.

If you're not sure about whether damage on your vehicle might change your offer, simply take a few pictures and send them to offers@clutch.ca, we'll let you know if there is an adjustment required. In any case, if you're not happy with an adjustment made, you can walk away without penalty at any point in the Clutch process.